Amazon Prime Video is a premium streaming app that provides a huge collection of movies, TV shows, and exclusive Amazon Originals. With a single Amazon account, you can create up to six user profiles, and it will give different recommendations for each profile. Most Hisense TVs come with the Amazon Prime Video app pre-installed or available for download from the TV’s app store. You need to activate the Prime Video app to access its library on your Hisense TV. Alternatively, you can also cast or AirPlay Amazon Prime Video on Hisense TV from your smartphone.
To watch Amazon Prime Video, you will need an Amazon Prime membership, which costs $14.99 per month. This provides you access to Prime Video and includes perks, like free shipping on eligible products and access to Amazon Prime Music. If you are only interested in streaming, you can go for the standalone Prime Video membership at $8.99 per month. In addition, users can also rent or buy the popular movies or shows.
Steps to Activate Amazon Prime Video on Hisense TV
1. If the Prime Video app is not pre-installed, connect your Hisense TV to WiFi and install the app from the app store.
2. After installation, open it and tap Sign In.
3. Take your smartphone and scan the QR Code to go to the activation page. You can also directly visit Primevideo.com/mytv on your mobile or PC browser.

4. Sign in on the activation page using the Amazon Prime credentials and enter the Activation Code. Tap Register Device to complete the activation process.
5. Now, the Prime Video app will refresh automatically, and its home screen will appear on the screen. Select your Profile and start watching your desired content.
Can I Cast or AirPlay Amazon Prime Video on Hisense TV?

Yes. You can cast or AirPlay Amazon Prime Video on TV if you don’t want to install the app. Just connect your Hisense TV and smartphone to the same WiFi and install the Prime Video app on your mobile from the Play Store or App Store. If you are an iPhone user, enable the AirPlay mode on your TV. Launch the application on your smartphone and start playing any content. Tap the Cast or AirPlay icon on the playback screen and select your Hisense TV. Once done, the Amazon Prime Video content will appear on your Hisense Smart TV.
How to Fix Amazon Prime Video App Not Working on Hisense TV
It is common for streaming apps, even big ones like Amazon Prime, to run into issues occasionally. If you are having trouble while streaming content on this app, follow the steps below to fix it.
- Test your WiFi connection by streaming other apps on your Hisense TV. If the internet connection is poor, disconnect and connect your Hisense TV to any stable WiFi.
- Sometimes, the error code on the app occurs due to a server outage issue. In this case, you need to wait until the Amazon technical team resolves the server problem.
- Disconnect the TV’s power cord from the wall socket and power cycle your Hisense TV if there are any temporary glitches.
- Check for app updates on the Hisense TV’s App Store. If the Prime Video app update is available, upgrade it to the latest version.
- Outdated firmware can cause app compatibility issues. So, update the Hisense TV firmware to fix the problem.
- Uninstall the Amazon Prime Video app and install the latest version of the application from the App Store.
Frequently Asked Questions
Yes. You can watch Amazon Prime Video by visiting the https://www.primevideo.com/ website on your Hisense TV browser.
No. There is no free version or free trial option available on the Amazon Prime Video app. You need to subscribe to its plan to access its content on Hisense TV.