If you want to troubleshoot your Hisense TV’s internet connection, you will need your TV’s IP and MAC address to diagnose and fix the issue. The Internet Protocol (IP) address is an identification number given to your TV by the WiFi network. It will change every time you connect your Hisense TV to a different WiFi network. On the other hand, the MAC address is a permanent ID assigned to your TV’s network adapter that doesn’t change. You can easily find both the MAC and IP address on your Hisense TV, either from the Network Information or the System Information.
How to Find the MAC Address and IP Address on Hisense Smart TV
The steps to locate the IP and MAC address for different Hisense TV OS models are as follows.
Hisense VIDAA TV
1. Once you turn on your Hisense TV, hit the Settings option located at the top of the home screen.
2. From the menu that appears on the left side of the screen, select the Connection option.
3. Next, scroll down and click on the Network option.
4. Then, tap on the Internet Connection option and select Network Information.
5. Now, a pop-up will appear on your TV screen showing various details, including the MAC address and IP address.
Hisense Android TV
1. First of all, make sure your Hisense TV is connected to a WiFi connection.
2. Once connected, come back to the home screen and click the Settings icon at the top right corner.
3. Next, on the Settings menu, scroll down and select the Device Preferences option.
4. Select About and go to the Status option.
5. Here, you can find your Hisense Android TV’s IP address and MAC address.
Alternatively, on your Hisense Android TV, you can check the MAC address and IP address from the Network Settings. To check that, go to Settings, select Network & Internet, tap the WiFi Network that your TV is connected to, and you can view your TV’s MAC and IP address.
Hisense Google TV
1. On the home screen of Hisense Google TV, click on the Profile icon, which is usually located at the top-right corner.
2. Scroll down and tap the Settings icon.
3. In that, go to the Network & Security option and choose the WiFi connection to which your Hisense Google TV is already connected.
4. On the next page, you will find your device’s IP address and MAC address in the same place.
There is also one additional way to find the MAC and IP address on your Hisense Google TV. Simply go to the System option from the Settings menu and choose About. Then, tap Status, and you can see your TV’s IP address and MAC address.
Hisense Roku TV
1. Once you are on the home screen of Hisense Roku TV, navigate to and select the Settings option.
2. Next, scroll down and choose the Network option.
3. Under the Network section, click on the About option.
4. On the next screen, you will see important network details on the right side of the screen, including your device’s IP address and MAC address.
Hisense Fire TV
1. On the home screen of Hisense Fire TV, use the remote and navigate to the Settings option at the right end of the screen.
2. Next, move down and select the My Fire TV tile.
3. Then, choose the About option.
4. From the list of options, move and keep the selection on the Network option. On the right side of the screen, you can find your Hisense Fire TV’s IP and MAC address.
How to Find the IP Address and MAC Address of Your Hisense TV Via Router Admin Page
Other than finding the IP and MAC address from your TV settings, you can also find them if you know your router’s IP address. While doing this process, your Hisense TV should be connected to the router’s WiFi connection.
1. Open any browser on your PC and type in your router’s IP address in the address bar. If you don’t know your router’s IP address, you can find it on the label at the back of your router or on your router’s package box.
2. Next, enter the login credentials to access the router’s website.
3. Then, look for the Status or Device option and select your Hisense TV from the list. Now, you can view your Hisense TV’s MAC and IP address.
Frequently Asked Questions
Yes. You can find your Hisense TV’s IP and MAC address without a remote using the buttons on the TV panel. Use the buttons to navigate to the Network Settings to view them.
