MKV (Matroska Video) is a popular file format that compresses and packs high-quality video, audio, subtitles, and multiple tracks in a single file. Most Hisense TVs do not support MKV files. This is because certain MKV files are made of different codecs. To play MKV files without any issues, you need to install a suitable media player on your Hisense TV. We have recommended the best media players in this guide to stream MKV files on Hisense TVs.
How to Play MKV Files on Hisense TV
1. First of all, insert a USB drive into the USB port on Hisense TV. Make sure the USB drive contains the MKV file that you want to play on your Hisense TV.
2. Play the MKV file from the USB drive on your Hisense TV. If the video is not opening or playing properly, it means your Hisense TV needs a media player to stream those MKV format files.
3. Now, connect your Hisense TV to WiFi and go to the VIDAA Appstore, Play Store, The Roku Channel Store, or the Amazon Appstore, depending on your Hisense TV OS model.
4. Next, search for a reliable media player app, such as Plex Media Player, Roku Media Player, VLC Media Player, MX Player, or any other player available on your TV’s app store. Once you choose the player app, tap Get/Add Channel to download the app on your Hisense TV.
5. Launch the app and give permission to access the media files. Finally, play your favorite MKV files on your Hisense TV.
How to Fix MKV Files Not Playing Properly on Hisense TV
If your Hisense TV is not playing the MKV files properly, then it might be due to unsupported video or audio codecs.
- If the media player you have installed already on your TV is not playing the MKV files, install a new media player app.
- Check whether you have inserted the USB drive that contains the MKV file properly or not.
- The video will not play properly if there is any temporary bug. Restart your Hisense TV and try playing the video once again.
- If the MKV file has a high bitrate or the file is very large, your TV will struggle to play the video. So, compress the video file and try playing it on your Hisense TV.
Frequently Asked Questions
If the MKV file plays without a sound, it means the audio codec inside the file is not supported by your Hisense TV. To fix this, convert the audio to a supported format like AAC or MP3 using a video converter tool.
